INSIGHTS

The thinking behind Governance & Architecture

INSIGHTS BY G&A FOUNDER & PRINCIPAL RAOUL GRANSIER

The thinking behind G&A • Gransier & Associates

Raoul Gransier

Raoul Gransier

Founder & Principal of G&A • Gransier & Associates

Gransier & Associates (G&A) provides practical advisory services to hotel owners, investors, lenders, and management teams seeking to improve investment value by strengthening organisational performance, commercial effectiveness, and governance.

The service descriptions presented elsewhere on this website explain what G&A does.
The reflections collected on this page explain why it does it that way.

Written by G&A’s founder, Raoul Gransier, these articles describe the experiences, assignments, and lessons that have shaped his professional thinking over more than twenty-five years in hospitality and international advisory work.

Together, they provide the intellectual foundation behind G&A’s approach to organisational and commercial architecture, governance, leadership, and implementation.
While each article may be read independently, they form a coherent journey describing the professional principles that underpin the firm’s advisory work.

Operational Foundations

What Hospitality Taught Me About Myself

Lessons learned during operational hotel management.

  1. Introduction
  2. Numbers in the Ballroom – Curiosity
  3. Growing Pains in the Restaurant – Perseverance
  4. The Stewarding Manager – Respect
  5. The Overbooked Hotel – Calmness
  6. The Flooded Hotel – Leadership
  7. The Revenue Experiment – Looking Beyond the Obvious
  8. The Credit Policy – Responsibility

Leadership & People

What People Taught Me About Myself

How people influenced my leadership philosophy.

  1. Hotels + Public Money – Trust (Part I)
  2. The Pamir Dome – Purpose
  3. The Gourmet Restaurant That Happened to Have Rooms – Highest-&-Best-Use
  4. The Most Admirable Hotel General Manager I Know – Authenticity
  5. The HR Director Who Learned to Love Numbers – People and Performance Belong Together
  6. The CEO Who Initiated a Dialogue Rather than an Instruction – Organisational Learning
  7. The COO Who Managed Pace – Patience
  8. Trust is the Final KPI – Trust (Part II)
  9. The Professional I Could No Longer Trust – Discernment
  10. The People Who Taught Me – Gratitude
  11. Hospitality Taught Me Humility

The Defining Chapter

The Banana Republic Hotel

The hotel assignment that changed how I think about organisations, governance and commercial architecture.

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